Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 251 to 269 (of 269 feedbacks)
Result Pages: [<< Prev]  ... 6 
Muzo
12-2010
Just received my first ever order from you guys in less than 24 hours. I just wanted to drop a line to say thanks for the great job and keep up the good work.
Eric
11-2010
Thank you. Great service, solid packaging and fast delivery: 25 hours from your place to the south of France. I'll definitely be shopping again with you guys when I need Mac spare parts!
Stuart
11-2010
Gillian, You and The Bookyard are a star! Need a reference for brilliant customer care just ask!
David
10-2010
I'm grateful for your prompt, efficient and courteous service and I would be very happy to recommend both your spares supply and Mac repair provision which have been simply excellent!
Ian
10-2010
Contacted Tech Support prior to ordering. Got excellent advice. Received item Monday am. Worked out of box. Superb product - Excellent Service - Prompt delivery. Nice to be able to make telephone contact. Reassured me I was buying the right product as I am no techie. I will not hestitate to buy from the Bookyard in the future. Many thanks.
Verdon
10-2010
Fantastic service. New glass screen arrived 15 minutes ago and is already mounted and perfect. Glass screen ordered 14:00 on Monday and computer repaired at 10:15 on Tuesday.
Cathy
10-2010
I'm writing to thank you and compliment you on the excellent service you offer. Fortunately I found The Bookyard and will not hesitate to contact you for my future needs nor to recommend you to my friends and colleagues.
Gavin
10-2010
I have a fully functional computer, fixed for a fraction of the price that Apple would\'ve charged me! Thanks again, I'll be recommending you to everyone!
John
09-2010
I'm very impressed that you have such obscure parts available.
Richard
09-2010
Just to say a big thank you. It would be nice if some online retailers who promise next-day delivery could operate as quickly as you do.
Andrew
08-2010
Very impressed with excellent service. An inconsequential mistake made good quickly, and with a great deal of goodwill! If only all businesses knew how to keep their customers happy.
Tom
08-2010
Just wanted to say thank you very much for the fantastic service. I do appreciate the amazingly fast shipping.
Mark
08-2010
Top marks on the website and ordering process. Thanks!
Clint
08-2010
Just wanted to say thanks ever so much for all your help with the keycaps. I will certainly be recommending any 'Macheads' I know to you guys for repiars/spares.
Annie
10-2009
Just so you know I heard about you through my MacUsers Group in Dorset - WAMUG! We are so impressed by the service and helpfulness of your staff in fixing our computer. You did a superb job and my wonderful lap top that I thought was deceased now works better than when I first got it! The service was brilliant, fast and efficient. Cant thank you enough. Superb! Please do thank your technician very much for the wonderful job he did as this laptop. We noticed that he did a lot of smaller jobs t
Steve
10-2009
Thank you so much for your work on my laptop which is working better than ever and feels like a new computer. You were recommended to us by Mac Users Club and we have recommended you to others.
D.
10-2009
Yesterday at about 4:30, I ordered an empty Newertech Mini Stack as a backup enclosure for my new Mac Mini and to my astonishment it arrived at my workplace around midday today. What rare service in this day and age. I'm doing a Time Machine backup as I write this. On this occasion, I can't recommend them highly enough.
Christopher
-09/2015
First class service and a friendly person on the phone to help when panic sets in will do business again
Jason
-08/2017
You come highly recommended from a customer of mine - so far, I can see why. Very good site and service!
Displaying 251 to 269 (of 269 feedbacks)
Result Pages: [<< Prev]  ... 6